WordPress Support, Help & Hosting Solutions

WordPress Support, Help & Hosting Solutions

WordPress Help & Support

Are you looking for help with your WordPress website? WordPress now powers over 30% of the websites on the internet. Although a formidable framework for building your website it does have its drawbacks. As Opensource software it is constantly being developed, which means regular updates to both the core of the framework and plugins to ensure that they remain secure from any attempts at hacking.

We deal with many WordPress support requests due to clients updating their website and finding out (to their peril) that their WordPress website has broken or even worse they have suffered the white screen of death! We have been working with WordPress for over 10 years and have dealt with hundreds of WordPress help requests due to this, or other issues that WordPress has generated.

WordPress Help & Support Services
WordPress Support Services Norwich

WordPress Support Options

We love WordPress, but we also know that it can be troublesome at times – let us help with our WordPress support services.

Get the support you need for your WordPress website

Our WordPress support services are here to give you the support and advice which will free you up to concentrate on other elements of your business.

Find out more


Absolutely! If managed well WordPress is the perfect framework to build your website on. It is easy to use and to make quick design adjustments to your website. On top of this there is an array of WordPress plugins available free or premium that can pretty much offer any functionality that your are looking for.

It depends. Some bespoke WordPress websites can be integrated with other web technologies. In this instance we would take a look before commencing any fixes and let you know if this is something we can resolve.

Before we get to work fixing your WordPress website we will conduct an audit. This will require us to have FTP, cPanel and database access. We will then quote per fix. As a standard our WordPress Support is charged at a rate of £45 per hour.

Our basic WordPress hosting resides on our LiteSpeed Servers that are optimised for WordPress installs. We will host your website for a cost of £80 per year. This does include daily backups should something go wrong, but does not include any managed service or maintenance. Any updates or work required to be carried out on the site will be charged at £45 per hour. (minimum 30 minute charge)

Our Site Plans are for the serious business owner. Hosted on our LiteSpeed WordPress optimised servers we will ensure your website is backed up daily, and each WordPress website on the plan has its very own staging website where we can test any updates before pushing live. The staging site can also be used for future development to the website so that you can view any progress made along the way. We will also make sure that your WordPress framework is updated each month and any installed plugins (With Premium plugins we will require access to the original purchase of the plugin) are also kept up to date. On initial migration to our servers we will make sure that your WordPress website is secure installing security plugins and monitoring software. Each plan comes with additional support hours that can be used for anything related to your WordPress website. Some of our clients get us to put in regular content (supplied) or ask us to spend the time making design changes. We are yours to use as you wish (within reason).

  • Site40 includes all of the above plus 40 minutes of maintenance and development time
  • Site60 includes all of the above plus 60 minutes of maintenance and development time

What next

We love WordPress, but we also know that it can be troublesome at times – let us help with our WordPress support services. Whether it be a quick fix, hosting or ongoing maintenance, we are here to help and give you the support you need.

If you want a no obligation chat please get in touch. You can call us on 01603 339072 or fill out the form and we will get back to you as soon as we can.

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